Privacy Policy

Jinja Cultural Experiences (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or contact us for bookings.

1. Information We Collect

We may collect the following types of information:

a. Personal Information You Provide

Name
Email address
Phone number
WhatsApp contact
Booking details (date, group size, chosen activity)
Any message you send through our forms or chat options

b. Automatically Collected Information

When you browse our website, we may automatically collect:

Device information (computer, phone, tablet)
IP address
Browser type
Pages visited
Time spent on our site

This helps us improve the user experience.

2. How We Use Your Information

We use the collected information to:

Respond to your inquiries
Confirm and manage bookings
Provide customer support
Improve our website
Communicate updates and relevant information
Enhance your overall experience with our services

We do not sell or share your information with third parties for marketing.

3. Sharing Your Information

We may share your information only when necessary:

With service providers who help run our website
When required to comply with legal obligations
To protect our rights or prevent fraud

We do not share your information with external marketers or advertisers.

4. WhatsApp Communication

If you contact us via WhatsApp, your communication is governed by WhatsApp’s own privacy policy.
We only use your number to respond to your messages and manage bookings.

5. Cookies and Tracking Technologies

Our website may use cookies to:

Improve functionality
Remember preferences
Understand website traffic

You can disable cookies in your browser settings at any time.

6. Data Security

We take reasonable measures to protect your personal information from loss, misuse, or unauthorized access.
However, no online transmission is 100% secure.

7. Your Rights

Depending on your region, you may have the right to:

Access the information we hold about you
Request corrections
Request deletion of your information
Opt-out of marketing communications

To make any request, contact us using the information below.

8. Third-Party Links

Our website may contain links to external websites.
We are not responsible for their privacy practices.

9. Children’s Privacy

Our services are family-friendly, but our website is not intended for children under 13 to submit personal information without a guardian’s approval.

10. Changes to This Policy

We may update this Privacy Policy occasionally.
The “Last Updated” date will always reflect the newest version.

11. Contact Us

For questions, concerns, or requests about your privacy:

Jinja Cultural Experiences
📞 +256 705 749703 (WhatsApp available)
📧 namukwayakalibbala@gmail.com